
When complaints get out of hand – an honest insight
We often say it—and we mean it: We have the best customers in the world. Every message, every exchange, whether by email, phone, or social media, is friendly, warm, and...
We often say it—and we mean it: We have the best customers in the world. Every message, every exchange, whether by email, phone, or social media, is friendly, warm, and...
We have by far the best, most understanding, and most grateful customers in the world. You're truly amazing, and we receive many kind emails. There are very few black sheep,...
It was a pleasant surprise when this package arrived! Just on Monday, Mr. Iso-Kungas from Dammenberg wrote to us that the chocolate had now been produced and would soon be...
Good news: Next week, the Dammenberg Easter bunnies, Easter eggs, and Easter figurines will be shipped from Finland to our Chocolate Wonderland! We've already prepared your orders so that we...
As promised, we'll keep you updated and let you know when you can expect to receive the pre-ordered Easter bunnies, Easter eggs, and Easter figurines from Dammenberg and Plamil! Our...
Are you like us and haven't really focused on Easter yet? Even though we've already sold a lot of Easter chocolate, Easter feels like it's a long way off (perhaps...
To all Chocolate Wonderland visitors who would like to order chocolate for Easter (Easter bunnies, Easter eggs, Easter figures): Pre-orders for the nut-free and partially soy-free Easter chocolate are only...
There's two great pieces of news and a small disappointment from the chocolate wonderland! We're also giving you an insight into our strictly confidential income/expense calculation! The first news: nut-free...
We spoke with Gmeiner this morning to check for you whether their chocolate is nut-free! The good news: Gmeiner uses its own molds to pour all its chocolate varieties, which...
After receiving many inquiries about whether we can guarantee nut-free Easter bunnies and Easter eggs from Dammenberg, you can now pre-order these Easter products from us! If enough pre-orders for...
We'll give you a free bar of Chocolate Story with your next order! Simply choose your favorite flavor and add it to your shopping cart along with any other chocolate...
Plamil chocolate is sourced directly from England by all retailers in Germany. After March 2019, in the event of a hard Brexit, at least initially, no reputable retailer will purchase...
Anyone who has problems with nuts, milk, sesame, tree nuts, lecithins, or soy can rejoice: In addition to Cocoa Libre, Marou, Guittard, L'Atelier des 5 Volcans, Dammenberg, Malmö, and Plamil,...
Before we share the real highlights, we want to say one thing above all: thank you! THANK YOU for encouraging us to keep going despite all the hurdles! We wish...